Privacy policy

1. Data controller

LEONARDO DA SILVA TECNOLOGIA DA INFORMACAO LTDA, CNPJ 68.551.645/0001-56, located at Rua Pais Leme, 215, Conj. 1713, Pinheiros, São Paulo - SP, CEP 05424-150, Brazil. Privacy contact: contato@ldstecnologia.com.br.

2. Data processed on this website

• Server access logs (IP address, date and time, requested page and browser), used for security and troubleshooting. They are kept only as long as needed for those purposes, as a rule no more than 90 days, unless the law requires otherwise.
• A language preference cookie (lang), set only when you switch languages. It does not identify you and is not used for tracking.
• Information you choose to send by email, used only to reply to you.

This website uses no analytics, advertising or tracking cookies, and loads no third-party content.

3. Data processed in services for clients

In the systems and integrations LDS builds or operates for client companies (for example, integrations with Meta's WhatsApp Business Platform), the client company is the controller of its own customers' data, and LDS acts as a processor, handling data only on the client's instructions and to deliver the contracted service.

Data received from Meta platforms (such as WhatsApp messages, phone numbers and profile names) is used exclusively to deliver the contracted functionality, such as customer support and notifications. This data is not sold, not used for advertising and not shared with third parties beyond what is required to provide the service.

4. Legal bases

• Legitimate interest, for access logs and website security.
• Performance of a contract or pre-contractual steps, to answer contacts and provide services.
• Compliance with legal or regulatory obligations, where applicable.

5. Sharing

Data may be processed by infrastructure providers (hosting and email) engaged to run the services, under confidentiality obligations, and may be disclosed to authorities when required by law or court order.

6. Security

We use encrypted connections (HTTPS), restricted server access, automatic security updates and the principle of least privilege. No system is fully immune to incidents; if one occurs that may pose a relevant risk, data subjects and the Brazilian Data Protection Authority (ANPD) will be notified as required by law.

7. Your rights

You may request confirmation of processing, access, correction, anonymization, portability, deletion and information about sharing, and you may withdraw consent, by writing to contato@ldstecnologia.com.br. We reply within 15 days. You may also file a complaint with the ANPD.

8. Changes

This policy may be updated. The date at the top shows the version in effect.